Browsing April 18th, 2008


CBS: Cuts the B.S.

April 18, 2008 2:19 pm : Comments 000

When a company is coming under fire from the public and media, you can count on their related official statements sounding anything but meaningful or spontaneous. Such statements are often perfunctory at best and clearly written with kid gloves snuggly fitted on the committee of writers’ hands. As a result, the issued statement is invariably bland, sweepingly broad, and peppered with enough “PR-speak” so that it doesn’t say very much at all. Example:

Reporter: “How can the company justify paying 300 times book value to acquire a failing company owned by the CEO’s son-in-law?”

Spokesperson: “NEWCO is proud of its corporate governance practices and its commitment to increasing shareholder value. We look forward to expanding the NEWCO brand through this merger of equals.”

Ok, so maybe I’ve crafted more than a few statements in PR-speak myself.

That said, how incredibly liberating to come across a corporate comment in the newspaper that not only speaks directly to the issue, but does so with real gusto…a statement that puts the inquiring reporter in his place and publicly questions his news judgment….a statement where the spokesperson stops being a shiny, happy person for a millisecond to say what he or she is really thinking.

Surprisingly, such a statement was issued by none other than CBS News. In response to a question about the embattled Katie Couric possibly – but not definitely – but, let’s face it, increasingly likely – “barring a change” – possibility of quitting as the anchor of “CBS Evening News”, CBS issued the following statement to the New York Post:

“We think readers are extraordinarily bored with this infantile and nasty pilling on… and will continue to focus not on baseless rumor and conjecture, but on the quality and depth of the broadcast – which is second to none.”

Wow – that’s a big change from the more traditional “we’re very proud of…” and “we have no plans for any changes regarding…” statements reportedly issued earlier.

Alas, the Post didn’t report whether a name was attached to the more recent statement, so I don’t know the identity of the verbal sharpshooter. But whoever you are, I applaud your courage and candor. I’d be delighted to buy you a drink.

Something tells me you could use one.

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